Trust centre

Contact

Use the public support channel for persistent service problems. Never attach a confidential document to a public report.

Last reviewed:

Before reporting a problem

Try the troubleshooting guidance on the relevant tool page and remove confidential content from any sample you choose to share.

  • Include the tool name and approximate time of the error.
  • Describe the browser and operating system.
  • Share the displayed error code, but not the uploaded file or its full name.

Support channel

The configured support link opens the repository issue tracker. Production operators can replace it with a business support URL through configuration.

Open support channel